Following the launch of Gandi's Asia office in July 2014, Gandi.net is now expanding into the Asian market. 

We have hired and trained a local Taiwan customer service team, who immediately got to work and translated the entire Gandi.net web site to Traditional and Simplified Chinese. This team is multi-lingual, and offers support for all our customers, worldwide, from the Taiwan time zone, extending our support hours to 24x6+.

Gandi now has direct timely support and services for our customers in China, Hong Kong, Japan, Singapore, Taiwan and Thailand. Anyone needing localized support services for domain name portfolios from the Asian zone can use Gandi, and pay for the services in New Taiwan Dollars (TWD), in Taiwan and Chinese Yuan (CNY) in China.

We are also expanding our technical footprint, with a mini-pop (a network Point-of-Presence) installed in Tokyo since February of this year. Using anycast technology, this enhancement keeps DNS traffic in Asia, and boosts performance of DNS queries by 30% in the region.

We are adding domains to the new organization too. The TLDs .TW and .CN, which Gandi was only able to offer via an intermediary, are now offered direct to all our customers, thanks to our presence in Asia and our direct accreditation. 

If you happen to be in the region, get in touch with our team! We are regulars at the Taipei Hackerspace meetups , and at conferences such as Pycon APAC, held from the 5th to 8th June.

You can also find Gandi Asia on Twitter: 

 

As usual, the customer care team is available to your questions, comments and suggestions. You can reach us at feedback@gandi.net

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We have started to renew and upgrade the SSL certificates used for the Simple Hosting admin interfaces.

Instances in Paris (FR) and Baltimore (US) are already serving the new SHA2 certificates on addresses such as https://.admin.dc{0,1}.gpaas.net.

Instances hosted in our Bissen (LU) datacenter will also be upgraded soon.

This update should be transparent to our customers (similar to the change affecting SFTP signatures last September), but our support team is ready to help. Please contact us should you experience any trouble connecting to your instances' admin interfaces.

On a related note, if you're interested in adding SSL to your Simple Hosting instance, see how on our support wiki: How to install an SSL certificate on your Simple Hosting instance


Declared by the United Nations in 1993, World Press Freedom Day takes place Sunday May 3rd. It is a time to reflect on the basic fundamental principles of freedom of the press.  It's also a chance to honor journalists in perilous situations across the globe as well as those who have lost their lives performing this critical role.

UNESCO will be holding a conference in Riga May 2 through 4, and this year's theme is "Let Journalism Thrive! Towards Better Reporting, Gender Equality, & Media Safety in the Digital Age," a topic as important to us as it should be to any world citizen.

Our friends at the Electronic Freedom Foundation will be there, and will participate in a panel titled "Internet Intermediaries’  Roles in Fostering Freedom of Expression," which will talk about the Manila Principles.

In honor of World Press Freedom Day 2015, Gandi is happy to offer .PRESS domains for $15.00 per year (for a one-year domain creation) all month, until midnight Paris time, May 31.

Tuesday May 5 (in addition to being Cinco de Mayo) is a suitably related day, since .NEWS, enters the Sunrise phase, offering yet another opportunity to show your support for journalism.

Let (press) freedom reign!

Register a .PRESS:

.PRESS


After studying how our IaaS services are used, and evaluating how they are priced, we have decided to cut prices and simplify the pricing model. As of 02/19/2015, you will be able to save up to 40%, depending on your usage pattern.

We aren't just cutting prices across the board. There is a boost in capacity for bigger users, too. The prior limit of 500GB of free outbound traffic per month is now lifted to 2 TB (4 times as much!) per month. Of course you can still use more, we just ask you to pay a bit for really extreme loads over 2 TB/month. This higher limit is possible due to investments we have made in optimizing our infrastructure, and we are passing the benefits on to you. Also, as IPv4 has become more expensive, the price of an IPv4 interface has actually gone up, while IPv6 is (and always was) free. Also, a vCPU is now $0.004 / €0.0033 per hour, and we no longer charge more if you don't use as many - it's just a flat, predictable cost per unit.

If you are a heavy user of Gandi Cloud hosting, you will see a big drop in your overall cost of ownership. Smaller footprint users will see smaller benefits, proportionally.

Also, on top of the recent fluctuations in currency values between the US dollar and the Euro, we have decreased credit prices in USD by 7.5%.

Here's some examples of pricing in dollars / euros for typical configurations (based on buying a 2 Millions credit pack):

  • 1 CPU + 1GB RAM + 20GB disk + 1 IPV4: from $17.30 / €13.31 (264 credits / hour) to $13.79 / €12.67 (220 cr / h) per month
  • 2 CPU + 2GB RAM + 50GB disk + 1 IPV4: from $33.28 / €25.60 to $23.95 / €19.96 per month
  • 4 CPU + 4GB RAM + 200GB disk + 1 IPV4: from $72.73 / €55.94 to $49.71 / €41.43 per month

If you choose only IPv6, you can save even more, and end up paying less than 10 dollars a month for a server:

  • 1 CPU + 1GB RAM + 20GB + 1 IPV6 would cost $9.56 / €7.96 per month.

If you recently purchased a bunch of credits, dont' worry! You will still benefit from these changes, since your credits will last that much longer.

Check out the full cost breakdown here. If you have questions, please contact our support team.

We want to help, and we want your feedback, so be sure to let us know what you think at feedback@gandi.net, any time.

Happy provisioning!


We have released a new version of our server management scripts and invite all Gandi Server users to update the `gandi-hosting-vm2` package. Version 2.5-1 contains several improvements for both Xen and HVM platforms.

You'll find more details in the Changelog (below). In a nutshell, these are some the improvements you might notice:

  • Fixed a bug that created oddly named files at the system's root (see swap and untar in the changelog)
  • Improved boot speed (related to the bug fix)
  • Better network interface configuration
  • Better handling of configuration variables

You can follow these steps to update the package on your distribution:

On Debian / Ubuntu 

sudo apt-get update

sudo apt-get install gandi-hosting-vm2

On Fedora / RedHat / CentOS

sudo yum update gandi-hosting-vm2

On Mandriva / Mageia

sudo urpmi gandi-hosting-vm2

You should then copy the new configuration files or merge the new contents with your existing files, by comparing the old and the new versions.

You can use the following command to get the new file list:

On Debian / Ubuntu

find /etc -type f -iname "*.dpkg-dist"

On distributions that use ''rpm''

find /etc -type f -iname "*.rpmnew"

With this new version of the package, the main network interface (eth0) is no longer configured via DHCP by default. If you still want to use DHCP, you just have to remove the name of the main network interface (eth0) from the CONFIG_NODHCP' variable setting in the config file located at "/etc/default/gandi" (or /etc/sysconfig/gandi depending on your distribution).

You should get:

# /etc/default/gandi or /etc/sysconfig/gandi

CONFIG_NODHCP="eth0" # to disable DHCP on the listed interfaces

Or:

# /etc/default/gandi or /etc/sysconfig/gandi

CONFIG_NODHCP="" # to enable DHCP on all interfaces, including eth0

If you have any trouble, please contact our support team (http://www.gandi.net/support/contact/mail) or join our staff and other customers on #gandi, on the Freenode IRC network.

--

CHANGELOG

  • Resize: fixing device name when resizing main disk on hvm
  • Use CONFIG_* we need to source the default file in gandi-mount initscript.
  • If device is swap, do not try to untar configuration from it. This speeds up boot in some cases.
  • Do not show error on link up if iface is not ready.
  • Link up the net iface in all cases.
  • Route IPv4 using the first net iface available.
  • Fix default route configuration.
  • Use detected version of ip command everywhere.
  • dhclient does not rewrite the resolv.conf file when attaching a dhcp-enabled interface, CONFIG_NAMESERVER is checked.
  • SSH management key has been removed from images and from the package.
  • Re-add action for variable CONFIG_SYSCTL

IRC is a big part of the culture at Gandi. Our internal IRC server is where most of our internal communication occurs. Those who have proposed we migrate to one of those fancy new hosted chat services have been slapped around a bit with a large trout. You'll have to pry it out of our cold, dead hands. Our precioussss...

In addition to our internal IRC network, we also have a couple of public IRC channels, though we don't advertise them too much: #gandi-mail and #gandi-hosting have been active on the Freenode network for years.

Why #gandi-mail and #gandi-hosting, instead of just #gandi?

If you've ever tried to join #gandi on Freenode just to see if it existed, you'll have been disappointed. That was because until now, #gandi was a private channel, protected with a password and used only by Gandi staff to discuss top secret plans to take over the world and other important things.

That's about to change!

Welcome to #gandi

We've moved our internal discussion to a different channel and removed the password: #gandi is now open to all! \o/

If you already have an IRC client installed, click here, or configure it manually using the information below:

Server: irc.freenode.net
Port: 6667 (SSL Port: 6697)
Channel: #gandi

People who don't have an IRC client installed can use Freenode webchat.

Not an official support channel

IRC has never been an official way of contacting our support team, though you will often find Gandi developers and support agents there, as well as a contingent of helpful Gandi customers and friends. It's a great way to get a quick answer to general questions and status checks.

If you're able to solve your problem thanks to the people in this channel, great! Otherwise, the only official way to get help is to open a ticket or contact us via live chat from within your account.

For more information, including channel guidelines, see the Gandi community repo on GitHub.

We <3 Freenode

Freenode is an IRC network providing discussion facilities for the Free and Open Source Software communities, not-for-profit organizations, and related communities.

We embrace the Freenode culture, and we're proud to provide their domain names and SSL certificates since 2011.


Just over a year after their release, we've upgraded our private VLAN feature to make it even easier to use.

It was already possible to create your networks and isolate your servers by configuring your systems and network interfaces manually.

Now, thanks to the new version, you can create your private networks directly from the hosting management interface in your Gandi account or with the ever-more-delightful Gandi CLI, no extra configuration needed.

To get started, just choose a data center and a name for your new private VLAN, then link private network interfaces to the servers of your choice. Interfaces and servers will be automatically configured to communicate with each other without any further setup needed on your part. By default, our platform will assign the IP addresses automatically, but you can also configure the subnet mask and gateway if you're so inclined.

One common use case for private networks is to isolate one or more public servers (for a web application, for example) from a database server or cluster, only exposing the application servers to the internet. These private interfaces can have up to 200 MB/s of bandwidth, making private connections much faster than public ones.

The PVLAN feature is available at no additional charge.

Get started with your first PVLAN today with these tutorials on our wiki:

If you have questions, let us know.

Enjoy, and don't hesitate to send us your feedback on this new feature!


We have updated mirrors.gandi.net following today's announcement of the GHOST vulnerability. This newly-discovered flaw is in the popular glibc library, which is used in many Linux distributions and different flavors of Unix. The newly-discovered flaw, which has been present since November 2000, enables an attacker to execute code remotely on a vulnerable system.

We recommend that you upgrade your servers immediately. The following patches have already been made available by the distribution teams:

We will keep this list and our mirrors up-to-date as more affected distributions release their fixes.

If you are a Simple Hosting customer, we recommend that you restart your instance.


After a rather eventful 2014, here's what we expect from 2015.

With more than 400 new gTLDs delegated (bringing the number of TLDs offered by Gandi to over 500), our launch in Asia, the launch of the Gandi CLI, a new status tool, a TLD suggestion engine, the growth of our hosting services to include the HVM platform, the year 2014 was a big one for all our teams. We're also working on a few surprises for you in 2015, including a new website, the rebirth of our hosting offer, a continuous flow of new gTLDs, new supported projects and events, and other things that will make 2015 a big one for us.

Since 2000, we've grown and progressed, thanks to you and your ever-valued guidance. Don't hesitate to contact us with your ideas, hopes and feedback; we love hearing from you.

This year, we hope your projects will be lucrative, your comrades steadfast, and your ideas perfectly timed. May we play as important a role in your success as you do in ours.

Happy New Year!


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