Our operations team will perform an emergency maintenance on storage units today, Monday 9 June 2014.

This maintenance may impact the following services :
  • www.gandi.net: access to the control panel, orders
  • mail.gandi.net: IMAP, POP, SMTP, webmail
  • Web redirections
  • GandiSite (Basekit) / Sitemaker
  • DNS zone provisioning
  • Gandi Groups / Gandi wiki
  • Emergency console / DNS cache for hosting datacenter in Paris
  • SimpleHosting (PaaS) virtualhost provisioning

The maintenance window will be four hours, and will occur between 2 and 4pm PDT (11pm to 3am CEST/Paris).

We apologize for the inconvenience this maintenance may cause.

 

Updates:

2:00pm PDT [11:00 PM CEST, 21:00 UTC]: start of the maintenance

2:47pm PDT: end of the maintenance



There is currently a problem with SiteMaker, and all SiteMaker sites are currently down.

Consequently, all the websites using Sitemaker are offline.

Our teams are in the process of investigating the problem.

Update 2014-01-03 03:51:09 UTC: The problem has been fixed by the SiteMaker team. We apologize for the inconvenience. Total downtime: 01:42 to 02:26 UTC (44 minutes)


There has been a problem with sitemaker since 5:00 AM CET today.

 

Consequently, all the websites using Sitemaker are offline.

 

Our teams are  in the process of fixing the problem, and we expect services to return shortly.

 



We have experienced a partial power failure at Equinix PA2 at 10:07 CEST this morning.  The power failure lasted a few seconds, but had a knock-on effect on some equipment, notably some older generation equipment with single power supply causing them to reboot, and lose network connectivity with some backend services.

 

Our teams are working to restore all affected services.


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