Until December 31st, 2011, 1-year .info creations are 50% off all rate scales. This comes to $7.50 (£5, or €6) under A rates excl. VAT or $4.15 (£2.5, or €3.10) under E rates excl. VAT. You can see all the .info prices on our website at http://www.gandi.net/domain/price/detail/info/

The offer is only valid for the first year. Renewals and transfers are not included in the registry's promo.

On Monday, November 7th at 10:00 GMT, we launched an unscheduled maintenance operation on the RoundCube webmail platform, which rendered it unavailable for a about an hour. If you use a different webmail or download your GandiMail by POP, you will be unaffected.  

Please accept our apologies for any inconvenience this may have caused.

We are currently experiencing a problem with the domain name registration process with some of our extensions.  

We are doing everything possible to return the service to normal as soon as possible. Please accept our apologies for the inconvenience.

15:00 GMT: The service is returning to normal

The originally scheduled maintenance at 16h00 has been brought forward to now (14h30 CET / 13h30 GMT).  Only customers who have received a notification email from Gandi will be impacted by this maintenance.  Please accept our apologies for the inconvenience.

As a result of a large denial of service attack followed by transit BGP routing updates, we encountered network instability (several interruptions lasting a few minutes) at 16:30 GMT and then again between 17:00 GMT and 18:00 GMT.  The situation is now stable and we are analysing the root cause of the issue.

One of our hosting filer units has stopped responding, likely due to a hardware fault.  We recommend that you do not attempt to restart your server if it is not responding, and to wait until the incident is resolved.  Our teams are on site to investigate and we will keep you informed of developments.

Update: 11:38 CET (10:38 GMT):  The issue involves a control head on our old storage system.  A fault on the disk controller has resulted in an interruption of service.  We are currently recovering the storage volume.

Update 12:12 CET (11:12 GMT): We have corrected a kernel bug which in the event of a hard fault on the controller, will enable use to resolve the situation rapidly.  We will be restarting the service shortly.

Update 13:01 CET (12:01 GMT):  We have restarted the service on this filer.  We are monitoring the controller for now, and will apply a patch during the afternoon which will incur a brief outage of this filer which is not expected to last more than a minute.

We have experienced a partial power failure at Equinix PA2 at 10:07 CEST this morning.  The power failure lasted a few seconds, but had a knock-on effect on some equipment, notably some older generation equipment with single power supply causing them to reboot, and lose network connectivity with some backend services.

Our teams are working to restore all affected services.

One of our Paris datacenters has experienced a partial electrical outage that impacted some of our servers.

If one of your Gandi services has been impacted by this outage, please refrain from taking any action: we are in the process of recovering it.

Please accept our apologies for the inconvenience.

Centralnic, a well-known provider of alternative domain extensions, is offering you their 26th extension: .COM.DE

As usual, the .COM.DE extension is available to you at Gandi for $15.00 (£10, or €12) excl. VAT under A rates, and is open to everyone (see the full price list).

Due to large DDoS attacks against hosts within the Gandi Network, network connectivity is suboptimal.  We are seeing peak traffic in excess of 30Gbps as part of this attack.  We are attempting to mitigate the effects of this attack, but some of these actions will result in sub-optimal routing between the Gandi network and some of our customers as long as the attacks persist.

We apologise for any inconvenience caused.