Due to a problem with Gandi's internal DNS, all of Gandi's services that use its domain name have been impacted. We are currently in the process of bringing them back online.
No server or customer domain name have been affected, nor have any emails been lost; there will be a delay in the reception of mails, however, as there are many waiting in the queue to be delivered.
We apologize for any inconvenience this may have caused.
On Wednesday, September 14th starting at 21:00 GMT (2PM PST / 5PM EST) and lasting for a maximum of 3 hours, Gandi's RoundCube webmail platform will be unavailable.
There will not be any interruption in the reception of emails, and you will see them in your RoundCube interface once it is made operational again.
During this time, you may consult your mails via another webmail, or any client mail (Apple Mail, Thunderbird, Outlook, etc.).
We are currently experiencing an anomaly with the GandiMail service affecting mail reception. Our technical team is investigating the issue. Incoming mail is currently being deferred while the affected subsystem is being diagnosed. Outgoing mail is not affected by this incident.
We sincerely apologise for any inconvenience.
Update 11:00 CET: Mail reception has resumed, and incoming mails are being delivered, though with a bit of delay whilst the backlog is cleared.
Update: 15:30 CET: The incoming mail systems have now been returned to normal operation. The interruption was due to a dysfunction of the anti-spam/policy subsystem which created a backlog of mail queues on the inbound spools. The backlog has now been cleared.
We will need to suspend activity on our website twice this week, in order to perform some maintenance on our databases.
The first maintenance will occur on Wednesday September 7th at 1:00 AM GMT (Tuesday 6:00 PM PST / 9:00 PM EST).
The second maintenance will take place the following day at the same time. (cancelled)
These interruptions will not affect any other of Gandi's services.
EDIT : Maintance ended.
We are currently experiencing issues with the Mail Redirection service for some destination ISPs, notably Wanadoo/Orange and AOL. Mails redirected to a destination at these ISPs are being refused by the ISP. We are currently investigating the issue.
Update: 12:00 CET: We have determined that following a configuration change at Orange/Wanadoo, our mail redirection servers have been blacklisted at that ISP. We are currently attempting to work with Orange to resolve the situation.
Update: 30 Aug, 12:45 CET: Orange/Wanadoo has removed the blacklist for our mail servers and the mail backlog caused by the block is starting to reduce. We estimate the situation will return to normal within the next couple of hours.
One of our storage unit is not responding.
Our teams are on the way.
EDIT: the unit is back, problems with a network card
The CentOS 6 distribution is currently available at both our Paris and Baltimore datacenters in both 32 and 64 bit versions.
Released in July 2011, it incorporated many changes and improvements. You can view the CentOS release notes directly on their website.
The list of systems and distributions that are available at Gandi can be viewed on this page:
https://www.gandi.net/hosting/vps/dedicated
We are forced to increase the price of these two extensions due to the large variation in value of the Swiss Franc over the past few months. We hope that this price increase is only temporary.
All operations on these two extensions will be increased by $3 (£1.5 or €2) excl. VAT.
To see our complete price list for these extensions visit:
https://www.gandi.net/domain/price/detail/ch/
We got some communication problems with .ch registry.
Due to this, the registration of .ch is difficult
We apologize for any inconvenience.
A schedule maintenance will be performed on 17/08/2011 between 11:00 PM CEST and 02:00 AM CEST.
During this scheduled period gandiblog and groups services will be unavailable.
We apologize in advance for any inconvenience this may cause.
EDIT: Ended, services are back online
Like .EU domains, .BE will accept accented letters starting June 11th.
It has been a few weeks since we first started talking about a new way to bill for cloud computing services
Until July 4th, 2013, 1-year .co creations are 50% off for all price rates.
Two-year .eu domain creations are 50% off from now until July 1st, 2013
Our Gandi Cloud IaaS/VPS customers should note that thier accounts will soon be migrated to the new billing system.
Following the 9th validation yesterday, ICANN has accepted 341 new extensions.
A major change in our customer habits is coming: payment on demand.
In case you missed it, here is the newsletter for April, 2013
Take 50% off new .IN domains for up to 5 years, from now until the end of 2013!