Why choose Gandi for your hosting service?
Qualified Response teams in the event of a serious problem.
It is when things go wrong that it is easiest to judge the quality of your hosting service.
We are resource providers, meaning we do not intervene directly in the configuration of your particular server, or assist you in coding or debugging scripts. We do provide however, all available means that we can so that you can correct your server's configuration (emergency console, forced reboot, etc.).
If your server is no longer running, and you are powerless to fix it, simply indicate that your server is blocked. This will generate an automatic alarm that will immediately bring your server to the attention of our teams. We will then do everything we can to reboot your server as soon as possible.